There are many aspects of our Symalite website which may be viewed without providing personal information; however, for access to our customer support features and other services, you’ll be asked to submit personal information. You may at any time decline to provide the personal information that our Company requests. However, this might prohibit or limit our ability to provide Symalite services to you. You as a User may decline to process your personal information at any time by contacting us in accordance with our ‘Contacting us’ section below.We may collect the following types of information about you:

  • Information that you provide to us directly

You as a User may provide personal information directly to us in multiple ways, including when you:

  • visit and interact with Symalite website or services;
  • sign up for a member account with us or sign up to our mailing list;
  • register to attend one of our Symalite events;
  • apply for a job with us;
  • submit content to us for publication;
  • engage in transactions with us;
  • provide us with any feedback in reference to your use of our Syamlite website or services (including our programs); or
  • contact us independently of our website, like by email, phone, or in person.

The personal information you provide to us in these circumstances shall include your name, email address, phone number, billing address, the company you work for, your position with the company and other information about that company, and any other information needed to permit us to supply our services to you or enable your interaction with us.

  • Information that we collect from other sources

We can collect your personal information from other sources, including when you:

  • register for or attend an event sponsored by us; or
  • sign up for an account with us via social login.

The personal information provided to us in these circumstances might include the personal information that you provided to the entity that shared your information or the personal information linked to your social accounts, such as Twitter, LinkedIn, or Facebook.

  • Device information

Like many websites, when you use the Symalite website, we automatically collect some information about your interaction with our website, including information about your web browser, time zone, and IP address. Moreover, as you use our website, we collect information about the particular sections of the website that you use and how you interact with the Symalite website. We mention this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “cookies”, which are data files that are placed on your device or computer and often include an anonymous unique identifier;
  • “log files”, which track actions occurring on our website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps; and
  • “web beacons”, “pixels” and “tags”, which are electronic files used to record information about how you browse our website.

You can control or reset your cookies through your web browser and if you choose to, you may refuse all cookies. However, some of the features of the Symalite website might not function properly if you disable the ability to accept cookies.

We use the personal information we collect from and about you as Users of the Symalite website for the following purposes:

  • Providing Symalite services: We use the information that you provide us to supply our services. This includes permitting you to become a member and to log in to your account, identifying you across different devices and billing you
  • Communicating with you: We utilize your contact information to send communications to you about significant changes or updates to our Symalite website or services. We also provide you with information or advertising relating to our services and our partners, if any.
  • Performing data analyticsWe utilize information about you to help us improve our Symalite website or services, including by generating analytics about how our members and other users interact with our website for marketing purposes and to evaluate the success of our marketing and advertising campaigns.
  • Customizing our services for you: We utilize information about you to ensure that the provision of our Symalite website and services is customized to your needs.
  • Keeping our website secure We use information about you to screen for potential risk and fraud and to identify violations of this Privacy Policy and any terms and conditions that apply to users of our Symalite website and services from time to time.
  • When required by law We will utilize or disclose your information where we reasonably believe that such action is necessary to: (a) comply with the law and the demands of the law enforcement or a government entity; (b) to enforce any agreement we have I with you or to protect the integrity and security of our Symalite website or services; and (c) to exercise or protect the rights, property or personal safety of our business, our users or others.
  • With your consent: We might seek your consent to use your information for a particular purpose. Where you give your consent for us to do this, we may use your information in accordance with that purpose. You can withdraw your consent to these uses at any time.

Except the authorized personnel employed by us, we only share your personal information with third parties that meet the data privacy conditions described in this privacy policy. These third parties assist us in using your personal information for the purposes described above and include:

  • marketing platforms, communications platforms, contractors, and other third-party service providers who we engage to help us process personal information and other data, handle customer support enquiries;
  • if you as a User do a transaction with us that requires payment by you, some of your details may be provided to third parties to allow the transaction to be finished;
  • our partners that we work with when providing our programs and events;
  • government third parties, including regulatory bodies, government agencies, and law enforcement agencies as required, authorized, or permitted by law;
  • other entities if you have given your express consent.

Symalite may also disclose or share your de-identified information (including where aggregated with other individuals’ information) or otherwise non-personal information with third parties for industry or statistical analysis.

Symalite reserves the right to make amendments or modifications to this Privacy Policy at any time. Any amendments to this Symalite Privacy Policy will be effective upon the publication of the updated Privacy Policy. In all cases, your continued use of the Symalite website and services after the publication of any amended Privacy Policy indicates your acceptance of the terms of the amended Privacy Policy.

You as a User have a right to access your personal information, subject to exceptions allowed by law.

You may update certain account information such as your name and email address by logging into your account and changing your profile settings. You can also stop receiving promotional email communications from us at any time by clicking on the “unsubscribe link” in the relevant communication or you may contact us at our contact information given below.

You as a User may also access, review, update, rectify or delete your personal information that is not available via your account by contacting us. We will respond to all requests within 30 days. Please note that deleting your personal information may limit our ability to provide our Symalite services to you. In certain circumstances, we may limit or reject a request to access, review, update, rectify or delete your personal information where required or permitted by law.

If you need further assistance regarding your access and control of your personal information, please contact us via our information given below.

Symalite website may contain links to the websites of other entities. If you click on such links, you will be transferred to the website of these entities. We have no control over and are not responsible for, the privacy practices of these entities. You should read the privacy policy of these entities to find out how they handle your personal information when you visit their websites.

The Company will maintain your personal information for our records because we need this information to operate the accounts you have with us, to deliver our services to you and for the other purposes set out in the ‘Using your personal information section. We will retain this personal information for as long as is necessary for the purposes for which it is being processed, in accordance with this Privacy Policy or where we are otherwise required by law to retain it.

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and our Services are not directed to children under the age of 13. If you learn that your child has provided us with personal information without your consent, you may alert us at [email protected]. If we learn that we have collected any personal information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.

The Company follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it (including encryption and password protection).

However, no method of transmission over the Internet using industry-standard technology is 100% secure. Therefore, we cannot guarantee the complete security of your information.

Symalite welcomes your comments or questions regarding these Terms and Conditions. If you have any questions about these Terms and Conditions and would like any further information, please contact us at [email protected].

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